Please do not enter a PO box zip code when placing your order due to delivery restrictions and access limitations. If you have already entered a PO Box address, please contact our service@fbrq.com before shipment for address modification. This will help prevent potential delivery failures and return shipping delays.
Processing Time
In-Stock Items:
Items that are in stock will be processed and dispatched within 2 business days of receiving your order. Our global network of warehouses ensures swift fulfillment for timely delivery. You will receive a confirmation email after we process the order. If you do not receive the email, please check your spam folder or contact service@fbrq.com as soon as possible.
Pre-Order Items:
Our clothing is usually low in stock as each piece is made to order. Pre-order items will be shipped based on the specified delivery date at the time of purchase. Please refer to this information for accurate delivery expectations.
For in-stock items within an order, we will process and ship them separately, so you may receive one of your items first.
Delivery Times
Standard Shipping:
Standard shipping typically takes 7-10 business days for delivery after dispatch. Delivery times may vary based on the destination.
Exceptions：
Please note that during U.S. public holidays, busy periods, promotional events, and sales, dispatch times may be delayed. Delivery times may also vary depending on the destination.
Multiple Shipments
If your order contains multiple items, they may ship from different warehouses due to stock availability, resulting in separate packages arriving at different times.
Rest assured, no additional postage charges will apply here.
Delivery Locations
We offer nationwide delivery across the United States.
Order Tracking
When we shipped your order, a confirmation email with a tracking number will be sent to you. Use this tracking number to check the delivery status and location of your package.
If you do not receive your tracking details, please contact our team directly at service@fbrq.com.
CHANGING OR CANCELING AN ORDER
If you need to change or cancel your order please send an email to service@fbrq.com with your order number.
Once your order has been processed, we can't make changes or cancel it. However, we will do our best to assist if there has been a mistake.
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